When providing green service, what must be communicated to customers?

When providing green service, it is essential to communicate the responsibilities of customers because their active participation can significantly influence the effectiveness of the service provided. Customers need to understand what actions they can take to support the environmental efforts, such as maintaining certain conditions in their environment or adhering to post-service guidelines. This creates a partnership between the service provider and the customer, ensuring that the green practices are not only implemented during the service but are sustained afterward as well.

By clearly outlining these responsibilities, customers become more engaged and informed about their role in the overall green initiative. This proactive communication fosters trust and encourages adherence to practices that uphold the principles of sustainability, which are at the core of green services. Thus, emphasizing customer responsibilities is fundamental for the success of these environmentally friendly practices.